A well run Emergency Control Organisation does not happen by mishap. It takes planning, technique, and a leader who can explain decisions under tension. PUAFER006 Lead an Emergency Control Organisation is the Australian expertise system designed for that leader. If you are the individual that should work with wardens, communicate with emergency services, and carry the problem of the last get in touch with emptying or sanctuary in place, this program is written for you.
I have educated and analyzed wardens and primary wardens in offices, healthcare facilities, logistics websites, schools, and high rise property towers. The through line is simple. Emergencies feel chaotic to the not really prepared, yet they come to be workable when duties are clear, communications crisp, and site information is exact. PUAFER006 develops those routines. This overview describes the program, where it rests along with PUAFER005, the sensible assumptions on chief wardens, and exactly how to assess whether your website is genuinely ready.
Where PUAFER006 Suits the Warden Pathway
Two devices underpin most workplace warden structures:
- PUAFER005 Operate as part of an emergency control organisation covers the function of wardens and communications police officers. It focuses on local area moves, fundamental danger assessment, using owner caution systems, and reporting to the chief warden. PUAFER006 Lead an emergency situation control organisation steps up to manage. The emphasis shifts to handling the whole case, designating resources, interacting with emergency situation services, and making time important decisions with insufficient information.
If you are a floor warden or location warden, the PUAFER005 course is your standard. If you are, or might act as, chief warden or deputy chief warden, PUAFER006 is the suitable level. Many organisations mix both. Rotational leaders finish the PUAFER006 course, while the broader group completes PUAFER005 operate as part of an emergency control organisation, often branded as a fire warden course or emergency warden training.
What the PUAFER006 Course Trains You to Do
The proficiency focus is functional. You will prepare, quick, lead, and liquidate emergency situation events in accordance with AS 3745 Preparation for emergency situations in centers and your website's Emergency situation Plan.
Expect to cover:

- Command and control across the whole website, not just a single floor Incident triage and category, translating signs into decisions Communications technique on 2 way radios, phones, PABX, and the owner caution system Using the Emergency Control Organisation structure: chief warden, replacement, interactions officer, wardens, and first aid roles Liaison with fire, ambulance, and police, consisting of just how to turn over control, supply crucial information, and support their operations Occupant motion approaches, from partial organized discharges to shelter in position, including wheelchair damaged planning Post incident debrief, event coverage, and renovation planning
Simulations are the heart of excellent chief warden training. Paper plans are breakable till worked out. The trainer should press you into clashing info and time pressure, after that train the actions that keep control: short orders, shut loophole interaction, and clean logs.
Chief Warden Duties in Plain Terms
Titles vary across organisations: chief warden, chief emergency warden, chief fire warden. The core responsibilities do not. You possess preparedness and feedback for the center:
- Maintain the ECO. You ensure there are enough wardens on each flooring and change, that speak to checklists are current, and that the warden course documents depend on day. If your roster has openings, you fill them with deputies or train more wardens. Keep the Emergency situation Strategy live. Strategies decay when structures alter use, fitouts change, or new plant is set up. You collaborate updates at the very least annually, and after any kind of significant modification. That consists of evacuation layouts, assembly areas, and movement damaged registers. Run drills that matter. Two fire drills a year is common in workplaces, with even more regular drills in facility centers like healthcare. You design drills that examine something brand-new each time: stairwell blockage, alternating assembly locations, or after hours response. Lead the case. You activate the ECO, select the preliminary approach, coordinate wardens, and control traffic to emergency situation solutions. You keep a log, maintain comms brief and expert, and you keep people safe. Close the loophole. After any type of event or drill, you collect realities, write the case report, and drive fixes. That might be a defective door magnet, a dead radio battery, or a policy that placed a contractor in a plant area without induction.
These obligations think authority. If administration has actually not given you the required to quit lifts, move passengers, and call evacuations without asking authorization, you are set up to fail. Repair that first.
The Web link to PUAFER005 and Warden Training
A chief warden is only as efficient as their wardens. The PUAFER005 course develops the base: how to sweep a location, exactly how to analyze small risks, exactly how to use a WIP phone or fire sign panel under instructions, and how to report to the chief. Fire warden training requirements differ with danger, however many offices refresh PUAFER005 every two years, and hold drills at the very least annually.
Good chief warden training assumes you comprehend what a warden can reasonably do. In a genuine discharge, a floor warden may remove 1,500 square metres in four to six mins if passengers work together, yet that stretches when a lift lobby loads or an accessibility card obstacle locks suddenly. Every chief warden I respect strategies with that said realistic look in mind.
Colours, Recognition, and Why They Matter
People still inquire about fire warden hat colour and the chief warden hat colour. The convention is straightforward in several sites: red for wardens, white for the chief warden or chief emergency warden, and sometimes yellow for interactions policemans. Some sectors make use of vests as opposed to helmets. If your team opts for helmets, maintain them easily accessible and identified. Ensure everybody recognizes what colour helmet the chief warden uses, because in smoke or noise, colour and a clear vest label beat job titles.
Do not get precious concerning the gear. Safety helmets and vests are devices to create visibility and authority. If you do not enforce wearing them in drills, you will certainly not see them throughout a genuine emptying when they are most needed.
Chief Warden Needs in the Workplace
Competency is more than a certification. Companies are accountable for making certain the person in the chief role can execute. That typically suggests:
- Completion of a PUAFER006 course from a reliable RTO, refreshed every a couple of years or sooner if the website modifications significantly Familiarity with the site Emergency Plan, floor warden network, and structure systems: the fire sign panel, automatic fire discovery and alarm, passenger caution system, WIP phones, stairwells, fire separated hallways, and door release systems Enough useful exercises to construct radar. Tabletop walk throughs and live drills are both needed. Your competency expands when you manage unpredictabilities like a disabled lift or a dud coinciding with a real clinical emergency
Some fields include history checks or medical health and fitness demands. If your website includes dangerous chemicals, an aeronautics safety and security zone, or essential medical care, anticipate more office particular chief warden requirements layered in addition to the training.
Decision Making Under Pressure
The most difficult part of the PUAFER006 lead an emergency control organisation duty is triage. Alarm systems are binary. Fact is not.
Consider a 3 floor workplace where a smoke detector turns on in the cellar parking area at 10:12 a.m. Safety and security verifies no noticeable smoke at ground degree. The fire sign panel reveals Area 7 in alarm. Car park ventilation has actually switched on. A contractor was hot working an hour ago in a riser. You have options. You can present a sharp tone on all floors and examine, or go straight to evacuation. Both are defensible. What issues is that you express your reasoning, act emphatically, and alter program if brand-new information arrives. If the wardens report smoke odor at the very first floor stairways, you rise. If the parking lot warden discovers a cars and truck with a scorched generator and no energetic fire, you can reset systems and stand down.
Good chief fire warden training forces this selection consistently. With practice, you learn to secure on your Emergency situation Plan, then adjust. You learn to keep comms short: "Level 1 warden, record stairwell problems," as opposed to open questions. You discover to set a pace, generally in 2 minute cycles, where you update, check safety and security critical points, and change orders.
Communication Discipline
Radios are like arteries. Block them and the ECO sheds oxygen. PUAFER006 courses demand message framework. We show shut loophole: sender offers a guideline, receiver repeats the key points, sender verifies. It really feels slow-moving when you are tranquil, and it protects against pricey errors when you are not. Keep transmissions short, avoid chatter, and make use of plain language. If your group demands secret language, maintain the listing tiny and train it up until automatic.
The communications police officer placement exists to shield the chief warden's headspace. In a large case, the comms officer regulates the network, prioritises messages, and drip feeds the principal with the basics. That frees the chief to think and decide.
The Most Usual Failing Factors I See
It is very easy to infatuate on uncommon, high drama occasions. In technique, the exact same few issues undermine feedback throughout numerous offices:
- Keys and access. Door control is commonly neglected. Wardens can not sweep if staircase doors secure behind them and their swipe does not hold open. Audit your access controls and practice opening fire doors securely throughout drills. Out of day representations. Someone transforms a fitout, gets rid of a wall, or changes a server room. The discharge diagram stays the exact same. During a smoke occasion, that mistake wastes minutes. Have a change control cause that flags representation updates. Radio batteries. A dead radio is a block. Construct a billing lineup, tag radios by role, and test radios at the beginning of daily in 24/7 sites. Mobility planning. There is typically a respectful listing of movement impaired residents, after that no genuine plan for just how to aid them down 2 flights without lifts. Do not wait. Technique movings to a risk-free sanctuary and purchase evacuation chairs where needed. Complacency after false alarms. A site that has had four false alarms in 6 months will be slower to react on the fifth. The chief warden needs to reset assumptions and keep drills sensible. Where hassle alarm systems repeat, deal with the reason with maintenance or redesign.
Resolve these and you remove the majority of the friction that triggers late discharges and muddled handovers.

What the Assessment Looks Like
The PUAFER006 course evaluation generally includes a composed part and a useful assessment. The practical aspect must simulate at the very least two various emergency circumstances, such as a fire alarm with organized evacuation and a dangerous spill with partial isolation and sanctuary in place. You will be examined on:
- Following the Emergency Strategy and AS 3745 framework Establishing command, rundown wardens, and utilizing the interactions loop Making prompt choices, including when to evacuate, hold, or escalate Liaising with emergency services, consisting of a structured handover: what took place, where, what has been done, that is missing, and what systems are in operation Post occurrence actions: debrief, reporting, and corrective actions
If the evaluation feels like a scripted box ticking workout, ask your RTO for a much more reasonable situation. You discover more from one unpleasant, reasonable drill than 3 sanitized ones.
How Typically to Refresh
Skills discolor without use. A lot of workplaces schedule chief warden training every two years, with an internal capacity check annually. Websites with high turnover or complex dangers go yearly. Tie refreshers to your drill cycle. If you change alarm panels, add a second stairwell pressurisation system, or update your occupant alerting system, book a brief refresher for the chief warden and interactions police officer to discover the panel's logic before the following drill.

Building a Team, Not a Single Point of Failure
A chief warden is the conductor, however the orchestra matters extra. Construct deepness. Train a deputy chief warden per shift, plus at the very least one more efficient in stepping up. In multi tenant structures, coordinate with the building's base building chief warden and agree who leads when. Method handovers between tenant and base structure throughout drills. Clear up assembly locations that do not encounter various other lessees' flow.
Small websites usually assume the office manager will certainly lead during the day. After that a medical emergency situation occurs at 6:30 a.m. when contractors are the only occupants. Produce a simple after hours method. Offer safety and security or cleaning up personnel a means to activate the ECO and obtain an elderly call on the line swiftly. If your alarm automobile dials a tracking centre, guarantee they have precise contact checklists, not names 2 years out of date.
Fire Warden Needs in the Workplace
Beyond the primary function, make the warden network strong. Fire warden requirements differ, but a pragmatic approach is to aim for one warden per 20 to firstaidpro.com.au 30 occupants, even more where owners need support. Make certain wardens finish the warden course PUAFER005, revitalize every 2 years, and go to drills. Give them local knowledge. Stroll them with plant rooms, roof covering gain access to, fire hose pipe reel areas, manifold places, and WIP phone factors. If they have never ever seen the fire sign panel, they will not have the ability to interpret it when asked to report an area in alarm.
Wardens need soft skills too. The hardest part of emptying is closed doors. It is convincing a stubborn companion to leave their workdesk, or calming a worried site visitor. In training, duty play those communications. A few sentences stated with self-confidence, paired with a red vest, can relocate a crowd.
The Role of Chief Fire Warden Course Include Ons
Many RTOs bundle PUAFER006 as chief warden training or a chief fire warden course. The best add worth with site specific web content: your building systems, your flooring representations, your setting up places. They must also cover chief fire warden responsibilities in lawful context, so you understand what regulatory authorities expect and where administration's responsibilities rest. If your website has high threat dangers, ask the provider to include scenario infuses appropriate to you, such as gas discovery alarm systems, ammonia plant journeys, or lithium battery fires in storage.
An Anecdote from a Genuine Drill
In a circulation centre, we ran an organized emptying throughout an electrical storm. Not perfect weather condition for a drill, yet tornados do not publication consultations. The chief warden chosen to maintain the workplace residents inside at a refuge point and evacuated the warehouse to an alternating assembly area under cover. Two mins after the alert tone, a forklift driver reported a solid smell of burning near the battery billing room. That altered the strategy. The principal intensified to complete emptying, and the communications officer called emergency situation solutions. When the fire team arrived they discovered a fallen short battery charger with minor smoke damage.
Two lessons stood apart. Initially, the principal's adaptable strategy appreciated the climate however changed when the danger changed. Second, the forklift operator reported because he had been briefed the day before to tell wardens anything that did not really feel right. That rundown was part of the chief warden's prep work, not an accident.
Integrating Medical and Protection Events
PUAFER006 is not just about fire. Chief warden duties cross over with very first aiders and safety throughout clinical events, hazards, or burglar incidents. Make a decision early that leads which stream. In lots of websites, the chief warden controls discharge and shelter decisions while the very first aider regulates person care. For security hazards, your Emergency situation Strategy should specify when to go into lockdown, when to evacuate away from a risk, and exactly how to interact without causing panic. Exercise those decisions with brief tabletop workouts. You do not want the first time you pick between lockdown and discharge to be during an actual threat.
What Good Appears like on the Day
When an auditor or a fire crew turns up after an occasion, they notice the same markers of proficiency:
- The ECO triggers within secs, not minutes Radios work and messages are brief and shut loop The fire sign panel is comprehended, zones translated right into areas, and a jogger sent to verify Evacuation representations match the structure, and assembly location controllers can make up people and report gaps A cool handover takes place at the door for emergency situation services, covering what happened, what you have actually done, and any details dangers such as gas bottles, battery areas, or clinical oxygen
None of that gets here by luck. It is the result of a chief warden that took the PUAFER006 course seriously and constructed a regimen of drills, rundowns, and maintenance.
Selecting a PUAFER006 Course Provider
Look for an RTO that will educate at your website where possible, not only in a class. Ask just how they tailor situations to your building systems. Confirm they analyze functional management, not just written solutions. If you need both warden training and chief warden training, see if they can run PUAFER005 and PUAFER006 back to back with a joint drill. You keep energy when the whole ECO finds out together, after that splits right into roles.
Check instructor experience. A fitness instructor that has stood in front of a fire indicator panel at 2 a.m. with a beeping structure and a grouchy building manager will show different information than a person that has just check out the standard. That lived experience appears in the small pointers: exactly how to hold a radio so the antenna clears your body, how to silence a secondary buzzer without resetting the panel, how to talk to a renter who declares their conference can not be interrupted.
Training Frequency and Record Keeping
Keep training records tidy. Maintain a matrix of wardens, dates for PUAFER005 and PUAFER006, and pierce participation. Add a column for radio checks and tools evaluations. If you turn personnel, publication new beginners right into the following warden course and pair them with a skilled warden for their initial drill. After each drill, record presence, timing from alarm system to assembly, and any delays. This trend information tells you whether you are improving.
Bridging the Space Between Paper and Practice
Many Emergency Strategies look polished and sit untouched. Make yours valuable. Boil down 6 to eight web pages into a fast action card for the chief warden and wardens: activation actions, emptying alternatives, vital get in touches with, and the handover layout. Shop extra cards with the helmets or vests. In a stressful event, no one wishes to flip through 60 web pages of policy.
Pair the plan with straightforward tactile checks. Walk the staircases twice a year. Examine the WIP phones. Open up the FIP, checked out the zones, and validate you can interpret the map. Bring first aiders right into at least one drill every year so they know how to function within the ECO when an individual needs to be moved.
Final Guidance for New Chief Wardens
Confidence comes from reps. Do the PUAFER006 course, after that ask for even more scenarios. Welcome your deputy and comms police officer to a short table top on a peaceful morning. Beginning with a 10 min drill that only examines radios and setting up. Develop to a full evacuation with an injected issue, like an obstructed stairwell. Keep the debrief straightforward and short. Repair one thing each time. After a few cycles your group will move with purpose.
The work carries weight. You hold the security of many individuals for the first minutes of an emergency situation. With the right preparation and a disciplined Emergency Control Organisation, those mins will certainly suffice. PUAFER006 provides you the structure. Your management transforms it into action.
Take your leadership in workplace safety to the next level with the nationally recognised PUAFER006 Chief Warden Training. Designed for Chief and Deputy Fire Wardens, this face-to-face 3-hour course teaches critical skills: coordinating evacuations, leading a warden team, making decisions under pressure, and liaising with emergency services. Course cost is generally AUD $130 per person for public sessions. Held in multiple locations including Brisbane CBD (Queen Street), North Hobart, Adelaide, and more across Queensland such as Gold Coast, Sunshine Coast, Toowoomba, Cairns, Ipswich, Logan, Chermside, etc.
If you’ve been appointed as a Chief or Deputy Fire Warden at your workplace, the PUAFER006 – Chief Warden Training is designed to give you the confidence and skills to take charge when it matters most. This nationally accredited course goes beyond the basics of emergency response, teaching you how to coordinate evacuations, lead and direct your warden team, make quick decisions under pressure, and effectively communicate with emergency services. Delivered face-to-face in just 3 hours, the training is practical, engaging, and focused on real-world workplace scenarios. You’ll walk away knowing exactly what to do when an emergency unfolds—and you’ll receive your certificate the same day you complete the course. With training available across Australia—including Brisbane CBD (Queen Street), North Hobart, Adelaide, Gold Coast, Sunshine Coast, Toowoomba, Cairns, Ipswich, Logan, Chermside and more—it’s easy to find a location near you. At just $130 per person, this course is an affordable way to make sure your workplace is compliant with safety requirements while also giving you peace of mind that you can step up and lead when it counts.